94-100, Tankerton Road, Tankerton, Kent, CT5 2AH
01227 274220 - Phone Lines Open 24 Hours A Day
Book Your Valuation Properties In The Tankerton Areatankerton@kent-estate-agencies.co.uk
Opening Hours - Phone Lines Open 24 Hours A Day
Monday 9am-6pm
Kent Estate Agencies have a reputation as a market leader in helping buyers and sellers achieve their plans by ensuring our team has the resources to deliver a service second to none. Since the pandemic Estate Agents have woken up to the value of technology, some are only just entering the realm of allowing their customers access to their own account via their website to make it easier to complete their property journey. KEA proudly launched this over 15 years ago and continues to develop the customer account to provide access to the latest home buying tools available. Our service is extremely unique and provides a perfect blend of technology, people and tried and tested processes, see our explainer video at MarketReady.uk
Search for property in the Tankerton area.
Caroline Wellard FNAEA
Managing Director
Put your trust in the longest serving estate agent in CT5.
Our Managing Director Caroline Wellard, has over 37 years of estate agency experience, her extensive local knowledge extends to both people and property, Caroline’s is famous for her brand of personalised client care in CT5.
Caroline manages her team extending out from CT5 towards Canterbury, Faversham, Herne Bay, Thanet and the Villages
Caroline is an NAEA qualified Estate Agent and is also an Associate of The Guild of Professional Estate Agents, based in our flagship office in Tankerton. Caroline leads the CT5 team conveniently situated for our customers across at our two office locations in Tankerton and Whitstable.
Caroline has a reputation of going that ‘extra mile’ for her clients and with her team of nine qualified estate agents in the CT5 area works to ensure we maintain our high standard of customer care.
Caroline joined the company in 1987, became a Director in 1997 and was appointed to her present position of Managing Director in 2005. Caroline is married with one son and enjoys her leisure time at her home in Chestfield and messing about in boats.
Alfie Smith MNAEA
Branch Sales Manager
Alfie, as a NAEA qualified estate agent, has a great passion for making sure his clients home move go through as smoothly as possible and understands that each client’s goal is unique.
Alfie is the Branch Sales Manager working from our Tankerton office and assists Caroline Wellard in providing Residential Property Services for our clients in the CT5 area, working to Caroline’s exacting standard of Customer care.
Alfie is also an associate of The Guild of Property Professionals, which he has taken to the next level with their enhanced training scheme.
In his spare time Alfie enjoys going to the gym and using technology.
Hannah Bennett GA
Residential Sales Negotiator
Hannah, who is qualified as an Associate member of The Guild of Property Professionals, enjoys helping buyers and sellers achieve their goals. Hannah’s enthusiastic and organised approach assists her in providing a high standard of Customer Service.
In her spare time Hannah enjoys going to the gym.
Hugo Creaney-Birch GA
Residential Sales Negotiator
Hugo enjoys helping buyers find their perfect home and guiding them through their buying journey and providing a first class customer service to our clients to ensure they receive a high standard of customer care.
In his spare time Hugo enjoys playing for the Canterbury Hockey Club and relaxing playing golf.
Caitlin Wellard MNAEA
Residential Sales
Caitlin, is qualified as an Associate member of The Guild of Property Professionals and has achieved a level 3 diploma in residential property sales and is a member of the National Association of Estate Agents.
You will enjoy having access to Caitlin on your property journey as she has a passion to provide a high quality of customer service using the company resources available to her, combined with her enthusiastic and organised approach, which all comes together to help you achieve your plans.
In her free time, Caitlin enjoys long walks and family days out with her husband, daughter and their Cockapoo, Otis.
Jasmin Draper GA
Office Support & Sales Administrator
Jasmin, who is qualified as an Associate of The Guild of Professional Estate Agents, supports the Tankerton Sales and Administration team to continue to provide a high standard of customer service.In Jasmin’s spare time she enjoys spending time with family & friends and going to the gym.
Alison Fuller GA
Branch Coordinator
Alison is qualified as an Associate of The Guild of Professional Estate Agents and is responsible for the smooth running of the administration at our Tankerton office. As the Tankerton Office Coordinator Alison provides support to our Managing Director Caroline Wellard and our Assistant Branch Sale Manager Alfie Smith to ensure we maintain our high standard of customer service.
Paul Evernden
Operations & Development Director
Paul joined Kent Estate Agencies in 1993, after 5 years working in the front line of Estate Agency, he started to demonstrate a passion for the use of IT and systems in estate agency. Paul has been successful in combining his experience as an Estate Agent with his passion and has become responsible for KEA computer facilities. In 2000 he embarked on bringing together the plans to create a “Customer Relationship Management”(CRM) software platform which utilises the latest technology for the benefit of our clients, customers and our team. Our software platform now manages every aspect of the business which enables us to react to changing technologies and market conditions very easily, one of the benefits of having this level of control of our software platform meant that in March 2020 with the announcement of the first lockdown, our teams were working from home with the same phone, systems & technology within 3 hours, so this change had no impact on our clients and customers, they still could phone the office number and speak to the team member as if they were in branch and the team had access to all their files and data as they did in branch. Having such an established CRM software platform has given us an unrivalled advantage which our competitors have found difficult to emulate, this is just one example of our ability to create KEA systems which benefit our clients.
Another example came in July 2021, when we launched a system which monitors every property in a sales chain of transactions each and every day, highlighting any breaks in the chain so our experienced sales progressors can deal with any potential issues extremely fast to ensure the problem does not escalate, this system alone has increased our sales to completion success rate by over 20% in 2021 which is a big achievement considering that the National estate agency sales to completion success rates came under pressure in 2021, the reason we launched this service to protect our clients.
Amy Cook
Operations & Development Manager
Amy joined the Branch Support team in 2007, Amy gained her estate agency experience working in the Thanet area, Amy now manages the Branch Support team ensuring the smooth running of the branches and is involved in the development of our software platform to make sure we create the most beneficial services for our clients, customers and teams.
Amanda Cook
Social Media & Data Analyst
Amanda manages our social media and works closely with the teams to ensure our clients' properties receive the maximum engagement, leaving our teams to focus on people while Amanda focuses on Facebook pixels, remarketing, data analyst and system testing.
Colleen Rabbits
Data Administrator
Colleen keeps an eye on our data to ensure that our data cleansing systems continue to keep our records up to date, this effectively increases our reach to potential buyers to ensure they are receiving the right information from us. Colleen is actively involved in new systems where we test the approach in a manual aspect to enable integration into our core software platform.
Paige Rabbits
Data Administrator
Paige supports Colleen in the day to day running of our data systems. Paige is currently studying at University focusing on Mathematics and Accountancy.
Please complete the form below for any enquiries.
