New Extended Opening Hours - Phone Lines Open 24 Hours A Day

Providing expert advice for over 55 years back


We care about our customers and our teams well-being and fully support and follow the Government’s advice and have available live video stream viewings and live video stream valuations linked to other non-contact services to help you continue with your property plans. We have always been at the forefront of technology and as such we were able to quickly adapt to working from home without effecting the service we give our customers, all be it they might be in a more virtual format until we are safely out of lockdown but you can still phone our office telephone numbers and be answered by the people you are used to speaking to within our team.

We will continue to work to ensure you can take your property journey with KEA and we will be on hand every step of the way. Our enhanced services include the features below and will be extended in line with changing circumstances. On top of these features all our properties have a video attached which is available to view on the portals and our website. See an example of our videos by clicking here

The KEA Family look forward to helping you.

Please stay safe.

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Our Services:

• 24/7 live chat on our web-site


• 24/7 phone lines

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Remote Appointments Available:

• Property Marketing Advice • Property Valuations • Property Viewings


• Remote video streaming appointments available using;

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Home Working:

• The KEA team are able to continue to provide you with customer service using our home working systems. They have secure access to our Customer Relationship Management System Pro-Agent linked to our phone network, so you can phone us on our normal telephone numbers and we will be ready to answer your call and any questions you may have.

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KEA Preferred Solicitor Panel:

• The KEA Preferred Solicitor Panel is organised in a similar way linked via our online Property Information data room, enabling us all to work together to meet the challenges both in the short term and as we move forward. We will continue to work with the objective of using our resources to speed up your property sale and help reduce costs involved.

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Mortgage Rates At Record Low:

• We will never see mortgage rates this low ever again, speak to us about our Fee Free independent advice.


If you require our assistance, please get in touch.

 Click Here For Our Latest News Page - Updated 2nd April 2020

Once this pandemic is contained and we have government approval we will reopen the services currently curtailed, below are the measures that we have had in place since early March to keep everybody safe and these would continue until the current situation is back to normal.

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In Office & In Person Appointments:
[Currently Not Available During Lockdown]


• We have hand sanitiser dispensers at each office for use when entering the office.


• We have a supply of hand sanitiser for everyone’s use on face to face appointments. We ask that you follow the social distance measures.


• We have a supply of disposable gloves for all team members and people viewing our properties.


• We have a regular deep clean in each office and surfaces and door handles are sanitised daily.


• We are following government guidelines and constantly monitoring any changes.



Telephone 01227 213 290



Telephone 01227 213 278


Herne Bay

Telephone 01227 671 487



Telephone 01227 213 289



Telephone 01843 242 165

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